Press Email
Media notes, interviews and quotes; write to this address; usually the first reply arrives within 12 hours.
Subject in email: Media request; this helps the team respond quickly.
Questions written from Dhaka, answers usually come quickly here; you will find bdtk3 Support, bdtk3 Contact and bdtk3 Help together.
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There is separate contact for media coverage, quotes and brand information; common questions won't follow the same path, so the line stays short.
The press team works in 6 days, and Dhaka office requests are seen first; if there are account questions about bKash, Nagad or Rocket, you can also send them in a structured way.
Media notes, interviews and quotes; write to this address; usually the first reply arrives within 12 hours.
Subject in email: Media request; this helps the team respond quickly.
If urgent verification is needed, you can talk by phone during business hours from 10:00 to 18:00.
Keep your account ID and login email handy before calling.
Fast answers for simple questions; detailed cases may take up to 24 hours.
One-page information is enough to proceed.
Files prepared for press are arranged in three items; most work is done.
Brief bios, timeline and a quick summary since 2014 help in writing fast coverage.
Logos, colors, screenshots and usage guidelines are together; file names kept clear.
Main team's roles, experience and responsibilities are summarized; useful for quotes.
If there is no media, no worries; here are two quick paths, and both are directly useful.
Login problems, APK installation, or app not working; this path helps you find answers in 3 steps.
bKash, Nagad, Rocket or balance-related questions are handled separately; Dhaka users' requests often move quickly.
Send a short bio, publication name and deadline; this helps generate a faster response.
Yes, using official brand files reduces mistakes; check the file name once before publishing.
Write again after 12 hours; if you keep the same thread, old information is not lost.
If the question is short, the path should be short; these three links cover most tasks.
On the app, login and download pages you’ll still get common technical answers; if nothing matches, use the CTA below.
Average score from 11,998 reviews.
The platform has been running since 2014.
Large list to browse across sections.
Available in 6 countries.
Contact, account and app support all in one place, so questions are answered faster.
In the final step, download the APK, then log in and stay with bdtk3 Support.
Download APK Now.